Level 3 Diploma for IT Users
The Level 3 Diploma for IT Users (ITQ) is an advanced, career-focused course for adults who want to develop high-level digital and IT skills for employment or further study. Delivered at our Willesden Campus, this flexible qualification is ideal if you already have some IT knowledge and want to specialise in areas such as programming, web development, cloud technologies and digital content creation. The course is designed to reflect current industry needs and help you build skills that employers are actively looking for.
Awarding Body:
You will study a range of specialist units, allowing you to tailor your learning to your interests and career goals. Topics may include:
- Office and business applications
- Cloud technology and collaboration tools
- Programming principles
- Web design and development
- IT troubleshooting and user support
- Digital graphics and multimedia
The course also focuses on developing transferable skills such as communication, teamwork, problem-solving and project management.
After completing this course, you can progress to:
- Level 4 BTEC HNC in Computing or other Higher Education courses
- University study in IT, computing or digital technologies
- Employment in roles such as IT Support Technician, Junior Developer, Web Designer or Digital Content Creator
- Apprenticeships or specialist training in the tech sector
Assessment is through practical coursework and portfolio-based assignments. You will complete real-world tasks that demonstrate your technical ability and build a professional portfolio.
- 4–5 GCSEs (grades 4–5), including English (and maths if required) (flexibility may apply)
- OR Level 2 qualification
- An interview may be required; we’ll be in touch after you apply to invite you to an interview if needed
- Alternative entry via relevant experience or International Qualifications may be acceptable
- Develop advanced IT and digital skills for the workplace
- Flexible course structure tailored to your interests
- Gain experience with industry-relevant tools and technologies
- Build a portfolio to support employment or university applications
- Progress to Higher Education or skilled IT roles
- Learn in a supportive environment with experienced tutors
City & Guilds Level 3 Diploma for IT users (ITQ)






