Business administrators have a highly transferable set of knowledge, skills and behaviours that can be applied in all sectors. This includes small and large businesses alike; from the public sector, private sector and charitable sector. The role may involve working independently or as part of a team and will involve developing, implementing, maintaining and improving administrative services. This level 3 apprenticeship is equivalent to 2x A Level passes
Business administrators have a highly transferable set of knowledge, skills and behaviours that can be applied in all sectors. This includes small and large businesses alike; from the public sector, private sector and charitable sector.
The role may involve working independently or as part of a team and will involve developing, implementing, maintaining and improving administrative services.
This level 3 apprenticeship is equivalent to 2x A Level passes.
Typically this apprenticeship will take 18 months to complete.
Level 3 Qualification in Business Administration
This qualification
provides employees with the essential underpinning knowledge and understanding
that would be needed to function competently in an administration job role with
some responsibility for management of work.
Mandatory Units:
Optional Units (selection):
Competency portfolio construction (Skills and behaviour components)
This
element of the programme is delivered within apprentices' workplace, and is a
collaborative approach from employers and the college. This will enable all
apprentices to demonstrate occupation competency and develop all required skills
and professional behaviours.
Level 3 Qualification in Business Administration (Knowledge component)
The
programme is structured on a modular basis and each module is delivered using a
range of techniques including; lectures, case studies and discussions.
Competency portfolio construction (Skills and behaviour
components):
1-2-1 assessment and support to evidence the behaviours,
skill and knowledge elements will take place in your workplace, at mutually
convenient times and dates with your assessor
All apprenticeship standards require apprentices to complete an end point assessment to successfully achieve the apprenticeship qualification. For this apprenticeship standard the end point assessment is:
The administration apprenticeship may be a gateway to further career opportunities, such as management or senior support roles.
Your knowledge will be assessed through a mixture of assignment and on line
exams for the qualification units and any functional skills you need to
take.
The skills and behaviours will be assessed through a portfolio of work
based evidence
End Point Assessment will include:
A synoptic exam for knowledge
components
Reflected discussion that assesses skills and behaviours
documented within the competency portfolio.
The college will also conduct pre EPA assessments in collaboration with employers and apprentices to ensure all apprentices are competent when progressing onto end point assessment.
All apprentices are required to allocate 20% of their weekly working hours towards the completion of the apprenticeship programme
Apprenticeship Standard level 3 Business Administrator
“My experience at College of Northwest London, has been exciting, it has been thrilling and it has been full of opportunities, and we have the tutors that help us whenever we’re in need. We go on educational trips to get a feel for what university life is like. We have the careers advisors that help us on our path, our university path.”
“The facilities here are brilliant. You have range of courses you can study. My teachers in the Performing Arts department have got history in the industry, which is very useful. You get to ask them for advice and actual knowledge from the industry, and take that into your own work within the college also afterwards. ”
“At City of Westminster College, my experience has been the best of all the other colleges I’ve attended. The reason I like CWC is because the teachers make my journey easier with assessment and exams. I’m a Level Two Science student and I enjoy my lessons because most of them are practical, which are helpful for me. I love studying at CWC because you meet people from other countries – all over the world and from all different communities.”
“My favourite thing about studying here has definitely got to be the teachers. They’re really helpful, kind and in the industry, so it’s good.”
“The technical knowledge and hands-on experience gained during my apprenticeship at College of North West London have been invaluable, particularly in understanding site processes, health and safety requirements and the understanding of electrical systems.”
“My experience studying at City of Westminster College has been amazing. It’s been so welcoming; I enjoy it very much because of the staff members we have here. They’re very approachable and I could come to them with any question, and it will be answered straight away. And if I come early for a class, I can use the Learning Resources Centre, I can use the computers, the books, just to continue all my studies outside the classroom time.”
“The training process was seamless. I had good instructors who were very flexible, supporting people of all learning levels. On the last day after our exams, a security company came and did a presentation. We had the opportunity to have an interview afterwards. I told them about my experiences, and they said I would be a good fit. I formally applied for a role and started with the company soon after. Getting into security has opened doors for me. I hope I will continue to take steps up the career ladder.”
“Coming to study at the City of Westminster College was the best decision that I had ever made. The teachers are very accommodating – they help you learn things in a way that might be easier for you to learn. They are very supportive and I think that’s one of the best things about learning here.”
“I was so grateful to have won Apprentice of the Year at the West London Business Awards 2026, I could not have done it without the support my company Size Group and the College of North West London.”
Our dedicated Additional Learning Support team delivers personalised, learner-centred support across every aspect of college life - from in-class and specialist interventions to exam arrangements, assistive technology and wellbeing support.
We understand that finances can be a concern while studying. Our financial support services can help eligible students with travel, meals, equipment and other study-related costs so you can focus on achieving your goals.
Applying for a course is simple and our team is here to support you throughout the process. Find step-by-step guidance on applications, interviews, enrolment and the information you need to start your journey with confidence.
Your wellbeing and success are important to us. Our student support services include careers advice, safeguarding, wellbeing support, learning support and guidance to help you achieve your full potential during your studies.
